Leadership Insights

Back Channels in the Boardroom—Are side conversations blocking your board's progress?

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LEADERSHIP INSIGHTS

Back Channels in the Boardroom As corporate boards deal with increasingly complex problems and draw in more specialists to help them, side conversations between directors can help improve productivity. But if conducted improperly, they can encourage political maneuvering, marginalize members with key expertise, foster inappropriate alliances, and lead to poor decisions. Through in-depth interviews with high-functioning boards, Heidi K. Gardner, distinguished fellow at Harvard Law School, reveals several approaches that can help any board—or any team, for that matter—minimize the negatives and maximize the positives of off-line communication.

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